d22 Privacy Policy
At d22, protecting your personal information and respecting your privacy is fundamental. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding that information while using our platform tailored for Indian users.
Data We Collect
We collect information necessary to provide our services securely and efficiently, including:
- Account Information: Personal details such as your name, email, phone number, and identification documents for verification purposes.
- Device & Browser Data: Technical data including IP addresses, browser type, operating system, and usage patterns for security and analytics.
- Local Payment Information: Details related to UPI, Paytm, PhonePe, Google Pay, or Net Banking transactions in INR to process deposits and withdrawals.
- Cookies & Tracking Technologies: Cookies to improve site navigation, manage sessions, and gather usage insights.
- Usage Data: Interaction details with games, bets, promotions, and customer support to enhance your player experience.
How We Use Your Data
Your data is used to verify your identity, process payments, improve our services, comply with regulatory requirements, and protect against fraud. We also use aggregated data to analyze trends and personalize offers based on your preferences.
We never sell your personal information to third parties. Data sharing is strictly limited to trusted service providers under strict confidentiality agreements necessary for operational, regulatory, or legal purposes.
Cookies and Tracking
d22 uses cookies to maintain your session, remember preferences, and track navigation for performance optimization. You can adjust your browser settings to limit cookies, though this may reduce functionality.
Third-party cookies for analytics and marketing are used with your consent to improve and tailor your experience.
Security and Data Storage
We implement industry-standard encryption and security protocols to protect your data from unauthorized access, loss, or misuse. Personal information is stored securely within compliant Indian and international data centers with restricted access.
Data is retained only as long as necessary for operational, legal, or regulatory reasons, after which it is securely deleted or anonymized.
Your Rights and Data Control
You may access, update, or request deletion of your personal account information through your d22 profile settings. If you require assistance or wish to exercise your rights, contact our support team promptly.
We respect your choices regarding marketing communications and offer easy opt-out options. Your privacy preferences will always be honored as far as practicable.
Changes to This Privacy Policy
d22 may update this Privacy Policy to reflect regulatory or operational changes. Updated policies will be posted on this page with the effective date. Continued use of our services after changes implies acceptance of the revised policy.
Contact and Support
If you have questions about this Privacy Policy or concerns regarding your data, please visit our FAQ page or contact our customer support team for assistance and clarifications.